Thank you for shopping at Singaporeantea.com. We take great pride in providing high-quality teas to our customers. However, due to the nature of our products, we do not accept returns or offer refunds.
In the event that you have an issue with your order, please contact us at info@singaporeantea.com within 24 hours of receiving your order. We will work with you to resolve any issues and ensure that you are satisfied with your purchase.
If your order arrives damaged or incorrect, please take a photo of the packaging and the damaged item(s) and email it to us along with your order number. We will investigate the issue and provide you with a solution as quickly as possible.
Please note that we reserve the right to refuse any returns or exchanges that do not meet our requirements.
Thank you for your understanding and for choosing Singaporeantea.com.